Testimonials and Reviews

Great service installing...lets hope this continues

Quick service, and friendly staff.

Always speedy with delivery. Polite and helpful.

They were very helpful with the transition from oil to propane. Christine in the office was very knowledgeable and courteous. Steve was also very knowledgeable and extremely polite. And he did a very clean install

The girls in the office are fantastic. Price's are great and even better if you own your tank. Super speedy delivery.

Brian came to help me while I was in a rut and I couldn’t be more thankful!! Very polite and professional; he knew what he was doing and help me with all my questions. I will definitely recommend!!

Very friendly, professional and great customer service so far!

Great service

Always reliable, excellent customer service. Always makes you feel like apart of the family. Would recommend to anyone. Thanks First Fuel

Excellent customer service, timely deliveries, and competitive pricing!

Excellent fast and professional service. First rate. Thank you. It is good to know that we have rapid response in case of any problem.

Tremendous service and prices

I wish I knew about First Fuel sooner!! When my old company let me run out a few times First Fuel was right there to swap out my tanks and get me started with new service. They even gave me a tank monitor to make sure I never run out again…

Great prices, great people, Courtney is great to work with.

Great company dedicated to safe and professional service. Top shelf. Amazing staff that truly cares about their customers. Highly recommend.

First Fuel handles both of my businesses, I can honestly say that from install, to fill ups, customer service, and payments, they are outstanding. It’s is the one part of my business that I quite literally never have to worry about.

There isn’t a better fuel company in the northeast!

Great team, excellent service on all HVAC needs. Highly recommend FF&P!

First Fuel is always my first choice when it comes to propane. Christina is the best when I call the office. She is fast and friendly. I feel like family when I call

First Fuel and propane not only designed all of our propane needs but also helped with valuable insight for future equipment needs. The times we needed emergency help, they were there to assist within the hour, no questions asked! Not only …

Very professional, great prices, fast install.

They provide excellent service. The staff is always professional, courteous and on time!

Quick and reliable service

Reliable great service. Very dedicated to getting the job done right and making sure the customers happy.

Christina at First Fuel was great to deal with and got me an awesome price on propane. The delivery driver and techs were awesome when they showed up. Would definitely recommend them to my friends and family!

Our tanks are monitored, so when the fuel is getting low – they deliver – it’s one less thing to worry about! The service department is very knowledgeable and the sales/customer service staff is very friendly and helpful!! We highly …

First fuel strives on making their customers feel like family. As a family run business they do a phenomenal job of putting their customers first and recognizing their needs and wants. If you have any doubts with your current fuel oil or …

These guys are the best around. Been using them for years! Always great service, great people.

Knowing in a time of need that I can call and have someone from service arrive within an appropriate time to get my hot water working again is one reason why I love First Fuel and Propane!

First fuel and propane setup a new boiler for our home in 1 day. The job came out perfectly. Heat and hot water work better than ever. The process was easy and painless. They show up on time and automatically refill your heating oil or …

first fuel did a great job setting my tank and explaining to me how it all works. the price was .20 less than anybody around too!

They trenched a 30ft line to my house from the tank for my cook stove and furnace. The service tech David did a great job converting the stove!

The service is top notch! Steve the service tech did a great job setting the tank. The office staff is very easy to talk too.

Their wireless monitoring is great. We never even have to think about how much gas is left in the tank. The 1st Fuel crew just delivers when it’s needed and we go on worry free.

Awesome service!!!! Fast!!! Early!!!! Courteous!! The Best!!

Their service is unbelievable I recommend First feel to everyone

Awesome company to work for!!

The fabulous customer service!

Best looking service manager in the propane industry!

Great Company, reliable and wonderful customer service!

I just switched to First Fuel and met the staff and Mr. Coons yesterday. I was never greeted by an entire staff as I was yesterday and I must say I am absolutely impressed with them. They have already gone above and beyond my expectations …

Chris Burch is the best delivery guy. He is always on time and gives his service with a smile

Christopher Burch awesome employee

Steve Duell delivered my propane today. He is very polite, pleasant and deserving of a tip!

Last year Floyd was a gentlemen and he is deserving of a tip as well!

First fuel has been there for my family since day in 2017

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Driver Chris does an excellent job > I am very impressed and pleased with your ( family ? ) Organization !

Excellent service from start to finish Steve the onsite man took the time to explain what he was doing and why great to deal with

Outstanding service! I called first fuel on Friday asking for changes to my generator that was recommended and they sent someone over the same day with a plan and completed the job Saturday morning before the big storm! Fast service Thank …

5 Stars

1st Fuel provides exceptional service as they came over the day of the big snow storm (7:30 am) rerouted and maintaned the hookup to our generator.

First class operation and Snow storm 2019 bring it!

Stash and Toni Wojeski…

First Fuel and Propane provides amazing customer service. We have had an incredible experience with them and the staff are always polite and able to answer all my questions. I would highly recommend using their services. Thank you!

We recently started to use First Fuel and we are totally thrilled Everyone is so friendly and helpful. We just received our delivery and the driver, Steve Duell, was exceptional helpful and kind. I also called the office and talked with …

Extremely dependable company, awesome customer service, their staff is polite, courteous, and extremely knowledgable. In the dead of winter when another company couldn't get to us, they did. They are always there for us when we need them!

Great family owned company, their staff works as a team to get the job done in a timely manner while delivering professional service!

We use our home in the ADK as a vacation home and when we were there we had a small window of time to get our tanks converted over to a new supplier. We wanted to run our existing tanks down and did not make arrangements to change until …

Courtney in the office is very helpful and I have never had to worry about running out of fuel oil or propane. Online billing is a breeze!

Quick and efficient! Also great customer service!

after calling around, first fuel was able to get fuel to us the quickest and with great customer service

Friendly family company to help with your heating needs

First Fuel is an incredible company. They not only offer impecible service with a smile but they also go out of their way to make sure you are taken care of. I simply could not say enough good things about this business. I would give them …

I cannot even begin to tell you how impressive this company is. They went out of their way to deliver 2 replacement tanks literally the day I called! Then they topped them off the very next morning! The tanks were owned by another …

After running out of propane on the coldest night of the year, I made 20 calls in search of a delivery (early on a Sunday morning). First Fuel and Propane saved the day, after our longtime provider who caused the situation was unresponsive…

First Fuel is the best. They are always there looking out for you. Will always recommend them to everyone.

An excellent company who truly cares about the community!!

I've been with these folks for 3 years and never had any problems. This year I felt compelled to write a review. Over the years I had given up on "old school" customer relations and service oriented businesses. I've come to know that this …

These guys were amazing to work with! I had some reservations about converting to gas (always used electric) and they explained everything to me and made me feel 100% comfortable. They scheduled us in even though they were very busy. I …

I've used other local companies in the past and I was never happy. I gave First Fuel a call and their management was excellent. They came in and had me set up with fuel right away. I had many questions and Austin was very patient and …

Great people, great service, always there when you need them

Great, reliable service with professional and helpful staff

My experience with the company has been great. Their service is reliable and the office staff is easy to get a hold of to talk too. I never have to check my tank because of their monitoring system.

If you ain't First, your last! Best prices and people in the business!

First Fuel is world class in not only price, but service! You don't find that in many companies nowadays, in any industry. I can't tell you how many people I have recommended to First Fuel because of their consistent commitment to their …