Testimonials and Reviews

Top notch customer service and the best prices around. Dave was a great help and answered any and all questions to assist me in making my decision to go with First Fuel!

Alex M.

First Fuel and Propane made switching from previous supplier to them so easy! Nice to know when you call you are always greeted by a friendly voice! Thanks for the savings First Fuel!

Mallary V.

Greatest customer service! First Fuel & Propane is always reliable when it comes to getting us deliveries in extreme quickness. Highly recommended to anyone looking for a new company!

Rebecca W.

I’ve been a customer with 1st fuel for almost 4 years now,and I just say they are amazing! from the girls in the office to the awesome delivery man Floyd, they all treat you like you are family and not just a customer! always going above and beyond!!!

Heather K.

What a great company. We had our previous supplier tell us they didn’t have enough propane to deliver at our normal time and we’d have to wait 1.5 weeks for propane(we would’ve run out of fuel in 2 days). It’s been less than 20 degrees in upstate for a whole week.

I called first fuel and they had my tank filled in 20 minutes. Unbelievable service… fast and friendly !! I highly recommend because you can’t go wrong.

Michael B.

I have been using First Fuel and Propane for the past few years and I have nothing but good things to say about them. No hassle and always fast to deliver. Floyd is always prompt and great to deal with. They will have my business for years to come…

Justin C.

Polite, knowledgeable staff and great follow-through. No long wait time when you call, and they are all friendly and customer service oriented. Highly recommend.

Cindy H., Chatham, NY

We were glad that we called 1st Fuel and received service so quickly.

Mary M., Nassau, NY

Steve was extremely helpful and polite. Overall we are very happy with the service and I don’t miss my old oil furnace.

Elizabeth S., Chatham, NY

Service tech that did the install was very helpful and did a great job!

Daniel S., Slingerlands, NY

Your service tech was incredible. Very nice experience and he knew his stuff!

James & Kate V., Hudson, NY

Very pleased! I was happy with my service guy and the overall process.

Shane G., East Greenbush, NY

The staff in the office has been wonderful!! And the driver was super friendly as well.

Melissa C., Greenfield Center, NY

Thank you, First Fuel, for delivering more fuel oil to my home yesterday in the early evening. You could’ve called it a day and waited ’til the following morning to deliver, but you came. Your customer service is excellent.

D. De Vito

We have been with First Fuel since they opened and the first delivery was from the owner. Nice guy, never had a problem, great company.

L. DiGrigoli

Steve, my tank installer, found a leak from my previous company and stayed late to find and fix it for me. Not only that, but when I was told I would have to move my tank, he worked with me to give me a number of options so I wouldn’t have to pay hundreds to get it moved!

Brandi J., Germantown, NY

Excellent Customer Service!

J. Bennett

Great company, great office & delivery staff. Never had a problem. Always very helpful.

E. Purcell Vaughn

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